TeamViewer – remote support control software. Let us connect to you, and recognise the problem.
Before you contact us, please prepare your analyser. Quick guide
Switch the analyser on and let it go through initial calibration phase (warm up/ventilation) for the time needed.
Run appropriate madur program on your computer.
Click on the Remote Support button to start the program for remote desktop support
Warning. Depending on the web browser you are using, you might be asked if you want to run / save the file, or it might be automatically downloaded to your PC.
When you will have the window for Remote Support opened, please do not close it as this will shut it down.
You can always minimise the window though.